Role Description
- Conducts assessments to establish needs
- Assesses appropriateness for self directed services
- Explains services available to eligible participants
- Develops Plan of Care (POC)
- Monitors and follows up on services received by the participant
- Assists participants in services as needed
- A Case Manager may also be called a Support Coordinator or an Assessor/Case Manager
- Provide service to the participant as requested by the participant and/or employer
- Complete all employee enrollment paperwork including passing a criminal background check
- Complete all required training as directed by the employer and program
- Arrive to work site on time and perform duties as assigned by employer
- Report all critical incidents to the participant's Assessor
- Maintain all information regarding the employer, participant, his/her family in a confidential manner
- Report suspected abuse, neglect or mistreatment to the participant's Assessor/Case Manager or local authorities
- Complete all necessary forms for enrollment
- Hire and fire employees
- Schedule and set wage for employees
- Train employees to provide approved services
- Provide a safe work environment
- Ensure that all timesheets are complete, accurate and signed by both the employee and the employer
- Send timesheets to Acumen Fiscal Agent
- Keep important records on each employee and keep them confidential
- Review account statements from Acumen Fiscal Agent and ensure they are accurate and complete
- Manage the service budget
- Follow all relevant laws and rules on employment and the program
